UX Audit & Website Usability Audit
Strategic clarity for ambitious digital products.
If your website or mobile app isn’t performing as it should, the problem is rarely traffic — it’s friction.
A professional UX audit uncovers the usability barriers, structural weaknesses and conversion blockers preventing your users from moving forward with confidence.
At Lorenipsum Ltd, I provide high-level website usability audits and mobile app UX audits for UK startups, SaaS companies and growing digital businesses ready to scale with intention.
This isn’t surface-level feedback.
It’s structured, strategic and business-focused.
What is a
UX Audit
A User Experience (UX) Audit is a comprehensive evaluation of your website or mobile application to assess:
Usability and task efficiency
User journeys and behavioural flow
Navigation and information architecture
Interface consistency
Accessibility (aligned with WCAG principles)
Frictions de conversion et écarts d'engagement
The outcome: a clear, prioritised action plan designed to improve usability, increase conversions and strengthen your digital credibility.
Express UX Audit
Focused expert insight. Immediate clarity.- Ideal for founders and product teams who need fast, strategic feedback without compromising quality.
- Includes :
- ● 1-hour live review of your website or mobile app
- ● Analysis of homepage and one key user journey
- ● Usability and navigation assessment
- ● Core accessibility check
- ● Identification of high-impact friction points
- ● Prioritised written recommendations delivered within 48 hours
- Best suited for :
- ● MVPs
- ● Startup websites
- ● Landing pages
- ● Early-stage mobile applications
- You leave with clear direction and practical next steps.
Full UX Audit Website or Mobile App
Comprehensive analysis for scalable growth.- This is a complete website usability audit or mobile app UX audit, designed for businesses that want strategic depth and measurable improvement..
- I examine your digital product holistically, combining user psychology, accessibility standards and conversion optimisation principles.
- Included in the Full Audit:
- ● End-to-end user journey analysis
- ● Information architecture evaluation
- ● Navigation and interaction assessment
- ● UI consistency and hierarchy review
- ● Accessibility review (WCAG-based principles)
- ● Conversion and friction analysis
- ● Content clarity and structure assessment
- ● Cross-device and responsive usability review
- ● Detailed homepage improvement wireframe (included as standard)
- ● Structured, prioritised action roadmap
- You receive a comprehensive audit document with clear explanations and practical solutions — not just observations.
- Every recommendation is aligned with your business goals and growth strategy.
Why invest in a Website or Mobile App UX Audit?
Because usability directly impacts:
- Conversion rates
- User retention
- Brand perception
- Customer trust
- SEO performance
- Revenue growth
When users struggle, they leave.
When experiences feel effortless, they convert.
A strategic UX audit ensures your product works as well as it looks.
My Approach
My audits combine:
-
- User-centred design methodology
- Accessibility-first thinking
- Behavioural insights
- Conversion optimisation strategy
- Clear, jargon-free communication
I don’t deliver generic design feedback.
I deliver structured insight that empowers you to make confident, high-impact decisions.
Who This Is For
I work with:
-
- Early-stage and scaling UK startups
- SaaS founders
- Digital product teams
- E-commerce businesses
- Purpose-driven brands who value inclusive design
If you’re serious about improving performance, usability and long-term growth, a UX audit is your strategic starting point.
Ready to optimise your digital experience?
Choose the Express UX Audit for rapid clarity, or the Full UX Audit for in-depth strategic transformation.
Let’s refine your user experience — and design a product that feels intuitive, credible and conversion-ready.
What clients say
I thoroughly enjoyed working with Lorène. She is passionate and knows her craft inside out. She truly understands the needs and challenges involved and is highly organised. The structure of her support brings real peace of mind regarding the goals to be achieved, whether it's for a landing page, a website, or starting a project from scratch. I highly recommend Lorène!
Lorene gave our a project structure and collaboration that allowed me to achieve my vision and speak to my customers.
A few projects we’ve helped bring to life
FAQ - Frequently Asked Questions
Do you only work with UK-based clients?
Not at all! While we’re based in the UK, we collaborate with clients worldwide. Projects are managed remotely with smooth communication.
What’s the best way to start working with you?
A free discovery call. It’s the simplest way to understand your needs and see if we’re the right fit.
How much do your services cost?
Every project is different. After our first call, we’ll provide a tailored proposal that fits your goals and budget.
Do you also offer custom website development?
Yes — we collaborate with trusted developers and no-code experts to bring designs to life.
Can you redesign my existing website/app?
Absolutely. We can improve usability, update the visual design, and help your product better meet your users’ needs.